School Data Community Platform Technical and Usage Guidelines

Here are some things to remember in the community:

• Keep your login information secure.
  Protect your account credentials and never share your password with others.
  
  
• Log out of shared devices.
  Ensure you log out when using public or shared computers to protect your account and district data.
  
  
• Update your profile accurately.
  Use your real name and professional information to support authentic collaboration.
  
  
• Check your posts for privacy compliance.
  Before sharing screenshots or data examples, remove or anonymize all personal information of students and staff.
  
  
• Organize your posts clearly.
  Use descriptive titles, tags, or categories if available to make your contributions easy for others to find and use.
  
  
• Report technical issues responsibly.
  Use designated reporting features or contact support for bugs, errors, or suspected security issues.  Contact Support
  
  
• Engage with community resources.
  Review pinned posts, guidelines, and training materials before posting questions that may already be addressed.
  
  
• Keep software and browsers updated.
  Using the latest versions ensures compatibility and security when accessing SchoolData.net applications and the community.

Here are some things we do not permit in the community:

• Don’t share personally identifiable information (PII).
  Never post names, IDs, grades, or any data that can identify students or staff.
  
  
• Don’t upload confidential district documents.
  Keep internal or sensitive files within your secure district systems.
  
  
• Don’t post unrelated or promotional content.
  This community is for professional learning, collaboration, and SchoolData.net support – not for selling products or services. SchoolData products and services a
  
  
• Don’t spam.
  Avoid repeated posting of the same question or comment, and do not flood threads with off-topic responses.
  
  
• Don’t misuse features.
  For example, avoid using @mentions to notify groups unnecessarily or creating duplicate threads for attention.
  
  
• Don’t engage in unauthorized troubleshooting.
  If you suspect a security issue, please contact School Data Solutions support rather than attempting to resolve it independently, as this could compromise data security.
  
  
• Don’t bypass security protocols.
  Do not attempt to disable, alter, or circumvent system protections within School Data Solutions platforms.
  
  
• Don’t impersonate others.
  Always use your own identity and do not post on behalf of others without proper authorization.
  
  
• Do not solicit community members for any commercial purpose. 

Do not solicit community members to interact with you outside of the community to obtain support.

• Do not post or link to content that disparages School Data + Munetrix, its partners, affiliates, or users