You can get help by clicking on the '?' icon to the right of your name in the top right corner.
Visit our Help Center or search our Knowledge Base.
Once you click one of these links you can either use the Search box or click on ALE Management to search or view all of our Help Documents.
Clicking on ‘Request Help’ will surface the following form that you can fill out and submit. You will receive a copy of your submitted ticket via email and emails for any ticket updates. You may also email firstname.lastname@example.org to get help at any time.
Clicking on ‘View My Requests’ will surface the following page where you can view all of your help requests that you have either initiated or been cc’d on.
My Account Settings
Click your name in the top right corner to change settings and log out of the ALE app. Here you may zoom, set contrast mode, and set your default page under the ALE Settings tab.
Expanding or collapsing form sections
Wherever you see an arrow in the application, click on it to reveal further options under that heading. In this example, clicking on the arrow next to ‘Monitor’ in the left-hand navigation expands the menu and we see additional options.
The gear icon is specifically designed to provide a menu of selections that are linked to one specific item. We have several types of gears as illustrated below.
Page Action Gears:
Page Action Gears are located in the top right corner of a page. Not all pages have Page Action Gears.
In this example, clicking the Page Action Gear on the Certificated Teacher Monitor Weekly Contact page surfaces Record Direct Contact which allows you to enter Weekly Contact for several of your students at once.
In this example, clicking on the Page Action Gear on this page surfaces reports that relate to data in the All Classes table.
Data Table Actions & Options Gears:
This gear is on the right side of a page just above any data table. Table gears will appear grey until you hover over or click on one. As shown in this example, users can hide columns, arrange columns, download the table data, etc.
Column Actions & Options Gears:
This gear is located in the top right corner of each column. Column gears will appear grey until you hover over or click on one. Clicking this gear will allow you to sort and pin columns.
Row Actions & Options Gears:
This gear is located on the far right side of the page and each row of data has its own gear. Row gears will appear grey until you hover over or click on one. Clicking a Row Action & Options surfaces a list of actions that can be taken for that specific piece of data.
In this example, you can View Details of this specific class, print a class roster, clone this class, delete this class, or print the contact info for the students who are enrolled in this class.
Column Group Actions & Options Gears:
This gear allows users to surface additional data for each column group. In this example, this gear allows you to hide or show more information related to monthly progress each month.
Tables have filters and can be searched
Clicking on the filter icon to the right of the table name will surface all the filters on a table that are currently on. You can ‘clear’ filter by clicking on the trash can for each filter you wish to remove or by clicking on the blue ‘clear’ to remove all filters.
Clicking on a column filter will typically give you a predetermined list of items to select and apply.
In this example, you may select a specific teacher just the classes taught by them.
You may also type in the text box at the top of each column to filter or search for specific information.
Some tables retain your filter settings. You can reset the table back to its default settings by clicking the Table Data Actions & Options Gear and then clicking ‘Reset Data Table Settings’ in the bottom right corner of the popup window.
Clicking in a date field will surface a handy calendar. You can click on a specific date to have it autofill the date field.
You can navigate through selections using the arrows at the top, or click on the Month at the top to choose from a list of available months.
Click once more on the year at the top and choose from a list of available years.
Easily navigate to today’s date using the “Today” button in the bottom left-hand corner of the calendar.
Making Form Selections
Many fields provide the opportunity to open up a popup menu and make form selections. You will see a blue “Select” at the top right which you may click on to open this menu, or you may click anywhere in the field to open it.
Select Row Actions
Some tables allow you to select one or more rows and take action. When one or more rows are selected on the left a blue ‘Select Row Actions’ button appears on the right above the table allowing you to make changes to the selected items.
In this example, three classes have been selected and we have the choices of ‘Remove Class Enrollments’ or ‘Cancel Class(es)’.
You may also click the top left checkmark to select all rows in the table. You may also filter the table and then click the top left checkmark to select only the rows that surface after you have applied your filters.
Some pages contain instructions and tooltips as shown in the following pictures.
Hovering over ‘select’ will sometimes surface an orange question mark icon. Click the icon to surface the tip and click it again to dismiss the tip.
Some pages will have ‘instructions’ that you can click to show/hide important instructions.
When you run a report, a red gear will typically appear in the top right corner between the bell & the question mark icons. This lets you know that a report is being processed. Once the report has been processed, the gear icon will disappear and the bell will turn red letting you know that you have a file ready to download. You may also receive an email letting you know that a report has finished processing and is ready for download. Click on ‘Dismiss’ to get rid of the notification.
Your Notification history can be accessed by clicking on the bell icon. This allows you to search and download any reports you have previously run.