Due to email being inherently insecure, we strive to keep our emails informative yet concise, and without personally identifiable information. Our automated emails indicate to never share any personal information and that School Data Solutions will never ask for it via email. We also offer a reason why we have sent the email and encourage replying should a user need any help.
Many of our automated emails are notifications that a file is ready to view or download. We maintain a convention of requiring users to log into our website to download those files and will never attach a private, insecure file to an email. This ensures that only the targeted user receives the file. Should we attach files to an email, it will be password protected or be predetermined to not contain private information.